『A just state for everyone? Researching access to administrative justice in the digital era』のカバーアート

A just state for everyone? Researching access to administrative justice in the digital era

A just state for everyone? Researching access to administrative justice in the digital era

著者: Julia Dahlvik
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概要

In this podcast I will give insights into my research project on access to justice in the context of increasing digitalization of public services. The project's starting point is the observation that the digital transformation of public services comes along with two interlinked challenges: the risk of social groups being excluded from these services (digital inequality) and, as a result, restricted access to justice - a fundamental right that is also a prerequisite to exercising other rights. Applying a qualitative mixed-methods approach in a multi-sited case study I will investigate citizens' experiences as well as public ombud institutions' practices in promoting equal access to administrative justice for all.


Find more information here: https://www.hcw.ac.at/en/forschung/projekte-und-aktivitaeten/digital-public-services-and-ombuds-role-in-access-to-justice


This research was funded in whole or in part by the Austrian Science Fund (FWF) [grant DOI 10.55776/V970]. For open access purposes, the author has applied a CC BY public copyright license to any author accepted manuscript version arising from this submission.

© 2026 A just state for everyone? Researching access to administrative justice in the digital era
社会科学 科学
エピソード
  • Episode 11: Field research in Korea: Collaborators' experiences
    2026/02/09

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    In this and the next episode, you will have the chance to meet the people I collaborated with during field research and for data generation. In today's episode, we will hear about the experiences of three persons who contributed to the research in the scope of my field research in South Korea. Jiin, Anna and HyunSeung Joo explain what they liked about our collaboration and their work in the project as well as the challenges they encountered. They each contributed to the study in different and essential ways: by facilitating field access, by conducting interviews, and by interpreting interviews.

    See more on the project: https://www.hcw.ac.at/en/forschung/projekte-und-aktivitaeten/digital-public-services-and-ombuds-role-in-access-to-justice.html

    See more on my work: https://personen.hcw.ac.at/julia-dahlvik/

    This research is funded by Austrian Science Fund (FWF) [grant DOI 10.55776/V970].

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    19 分
  • Episode 10: Opposing digitality and AI: citizens' practices
    2025/10/31

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    In this episode we explore a topic that has come up in all our case studies in the different world regions, even though in different forms, namely opposition and resistance to the state’s increasing use of digital tools and AI. From South Africa to Canada, from the Caribbean to South Korea – everywhere there are at parts of the population that do not necessarily agree with how their public administration digitalizes and automates its services. Scholars agree that modern society functions as a complex human-machine social system, where machines are not merely tools but active participants in shaping social outcomes. This presumption becomes particularly prevalent in the context of citizen-state interaction, where a power imbalance is already inscribed. In this episode we thus look at citizens’ resistant practices vis-à-vis governments’ use of technology.

    See more on the project: https://www.hcw.ac.at/en/forschung/projekte-und-aktivitaeten/digital-public-services-and-ombuds-role-in-access-to-justice.html

    See more on my work: https://personen.hcw.ac.at/julia-dahlvik/


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    11 分
  • Episode 9: Omnipresent digitality and AI’s limits: South Korean experiences
    2025/06/23

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    In this episode I share insights from my field research in South Korea, one of the leading countries in the domain of digitalization and AI. I discuss the omnipresence of digitality, which refers to the condition of living in a digital culture, as I encountered it in public space and in interviews with people working in the public sector. The interview partners highlight that there are certain things AI cannot do (yet) and that in some cases there is only a thin line between protection and surveillance, for instance, regarding the so-called smart plug which monitors movements in people's homes. The full photo documentation can be found here: juliadahlvik.wordpress.com

    See more on the project: https://www.hcw.ac.at/en/forschung/projekte-und-aktivitaeten/digital-public-services-and-ombuds-role-in-access-to-justice.html

    See more on my work: https://personen.hcw.ac.at/julia-dahlvik/


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    13 分
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