In this inspiring episode, we sit down with Merry Brown—a philosopher-turned-mediator, ombuds, facilitator, and host of Conflict Managed—to explore how her unique journey from academia to workplace conflict resolution is reshaping the way organizations think about tension, triggers, and team relationships.

Merry brings a calm, grounding presence and a rare ability to connect the intellectual world of philosophy with the emotional realities of human behavior at work. Her story offers a refreshing reminder: conflict is not a failure—it’s information. It’s a signal that something in the relationship needs care, clarity, and connection.

This episode is especially meaningful for internal trainers, HR professionals, L&D strategists, OD consultants, and people leaders who want to shift from reactive problem-solving to proactive relationship building.

Together, we explore:

• How philosophy prepared Merry to navigate the deeper “why” behind conflict
• What actually triggers emotional reactions at work—and why people get stuck
• How personal narratives, assumptions, and old patterns quietly shape team dynamics
• The difference between healthy conflict and toxic conflict
• Practical ways to help teams slow down, reflect, and interrupt negative cycles
• Why emotional safety—not policies—is the real foundation for performance
• How to guide people who are constantly triggered or overwhelmed
• What it looks like to co-create small, sustainable agreements that rebuild trust

Merry also gives us a preview of her new book on generational dynamics and how age-related narratives fuel misunderstanding at work. Her insights bring immediate value to anyone trying to build inclusive, emotionally intelligent teams.

If your role involves supporting people through difficult conversations—or teaching leaders how to handle conflict with confidence and compassion—this episode will give you practical tools and a renewed sense of hope.

A meaningful, energizing conversation for anyone committed to creating workplaces where people feel seen, valued, and connected.

Connect with Merry Brown on LinkedIn

Visit her website - 3pconflictrestorateion.com

The Leader in You is the go-to podcast for anyone who wants to create a workplace culture where you can thrive.

Envision a future where you are more grounded, confident, and in sync with your team.

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Connect with Dr. Lola Gershfeld:

LinkedIn: Dr. Lola Gershfeld
Instagram: @drlolaemc

Connect with Polina Marian:

LinkedIn: Polina Marian
Instagram: @livewithfivekids

Dr. Lola Gershfeld, a distinguished organizational psychologist, has dedicated her career to delving into the intricate layers of employee engagement, team ...