『#65 - Modernising digital services at scale with Hefen Wong』のカバーアート

#65 - Modernising digital services at scale with Hefen Wong

#65 - Modernising digital services at scale with Hefen Wong

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What does it take to modernise a live government system? Hefen Wong from Singapore’s Ministry of Manpower shares how an 18-year-old Employment Pass platform was transformed into a user-centred digital service: through prioritising user value, smart use of research, and agile ways of working.

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