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Domestic and family violence doesn’t announce itself with a single dramatic moment. It often arrives quietly through coercive control, financial abuse, gaslighting, and isolation, until someone’s confidence and sense of choice begins to erode. That’s why we sat down with Katie Viviers, CEO of St Vincent’s Open Support, and Karen Devins, who leads their domestic and family violence program, to explore what recovery actually requires after a person leaves.

We unpack how their purpose-built refuge supports women and children from immediate crisis through to long-term safety, and why wraparound case management matters. From court support and AVO processes to income assistance, childcare, and school transitions when families must relocate, this is about rebuilding from the ground up. Katie and Karen also explain their recovery model, bringing trauma-informed support in-house so barriers like transport, fear, or visa limitations don’t prevent access to care. The focus is dignity and independence, supported over 18 months to two years as families rebuild.

We also step back to the broader picture. Domestic and family violence crosses every postcode and profession. Education plays a critical role in helping people recognise the warning signs, while workplaces have an opportunity to lead through clear policies and safer cultures. The conversation also highlights the importance of sustainable support through recurrent funding, measurable impact, and practical ways individuals and organisations can contribute.

Subscribe, share this conversation with someone who needs it, and leave a review to help more people access support and understand what meaningful action looks like.

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📌 INFORMATION, CONTACTS & LINKS

Open Support Community Connections Program Social Isolation - Connecting with Lonely People in Sydney | Open Support

Open Support DFV Program - Domestic and Family Violence - NSW | Open Support (includes info on red flags, coercive control and supporting friends or family)

Get involved with Open Support - How You Can Get Involved Support | Get involved

If you have specific questions, you can email info@opensupport.org.au

If you are experiencing any form of domestic and family violence or abuse and need support, contact DV Line on 1800 65 64 63 (NSW Residents), who can refer you to our program or another service depending on your needs. If you are anywhere else in Australia, call 1800 RESPECT on 1800 737 732 for further information and support.

If you are in immediate danger or know someone who is, call the police on 000.

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