Why are clients leaving your chair unhappy even when they seem happy with the service"? What if the real problem isn't your skill, it's what happens during the consultation? Are you giving clients what they ask for, or what you're comfortable doing? I had 2 brand new clients come in this week with the exact same story: multiple stylists, same request, same disappointing result. What clients are really asking for: honesty about what will and won't work, then guidance toward something that will.

The 4 takeaways:

(1) the consultation IS the work, not small talk before it.

(2) learn to decipher what a client means, not just what they say.

(3) Be willing to tell clients the truth, even when it's not what they asked for.

(4) Expand your skill range past your go-to styles

FREE RESOURCES

Free Tutorial + Checklist: 5 Ways to Get More Clients in Your Chair Discover five practical strategies you can start using today to attract more of the right clients and build a stronger business. https://www.onpointhairbysherri.com/free-training

Visit My Website Explore free resources, courses, podcast episodes, and tools to help you build a thriving career behind the chair. https://www.onpointhairbysherri.com

Join My Free Facebook Community Connect with other hairstylists who are building their businesses with confidence, clarity, and support. https://www.facebook.com/groups/2749808815367908/

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Email Me I'd love to hear from you! If this episode encouraged you or you have a question you'd like me to cover on a future episode, send me an email. sherri@onpointhairbysherri.com