『#385: What to Do When Clients Break Their Promises』のカバーアート

#385: What to Do When Clients Break Their Promises

#385: What to Do When Clients Break Their Promises

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Ever had a client drop the ball? They miss a key deadline, shift direction mid-project, or conveniently "forget" what you both agreed on?

It's maddening, right?

Those moments can make even the most seasoned freelancer question everything about their business.

But here's the twist: those "broken promises" might actually be pointing to your biggest opportunities for growth.

In this short episode, we're diving into what really lies beneath client chaos — and how to turn frustration into a roadmap for stronger systems, better communication, and a more resilient business.

What You'll Learn

  • Why client "failures" often signal a systems gap, not a people problem
  • How to identify and fix weak spots in your expectations, communication, and boundaries
  • The mindset shift that transforms frustration into clarity
  • Simple tools (like a change request form!) that can turn scope creep into smooth, profitable processes

Key Takeaways

  • Every "broken promise" reveals a gap in your value exchange.
  • Outlier clients exist, but most missteps are fixable with clearer expectations and structure.
  • When you make expectations crystal clear and reinforce them consistently, chaos disappears.
  • The solution is often better systems and boundaries.
  • What feels like rejection is often an invitation to improve your business model.
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