Burnout, disengagement, leadership fatigue — we’ve been trying to solve these problems by fixing individuals. But what if the real issue is how work is designed?

In the first episode of the newly rebranded Wired to Work, workplace strategist Jess Chapman speaks with systems designer and founder of All In Agency Jules Maitland, PhD about why traditional workplace models no longer fit the world we live in.

They explore:

• Why resilience training doesn’t fix burnout

• Why employee engagement often fails

• Why leaders struggle to admit they don’t have all the answers

• What systems thinking means in practical terms

• How to redesign work without a “big bang” transformation

• The rise of adaptive, self-managing (“teal”) organizations

If you’re a leader, founder, or manager wondering how to improve culture, reduce burnout, or lead change that actually sticks — this episode is for you.

Welcome to Wired to Work.

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• (00:00:00) - How to Be a Leader Who Knows the Answer
• (00:00:28) - Wired to Work: How to Make Work Better for Everyone
• (00:02:28) - How to Win at Work with a Computer
• (00:04:44) - How Systems Thinking fits into Human Centered Design
• (00:11:53) - The Role of Relationships in Organizations
• (00:15:26) - Back to the Floor
• (00:16:56) - The Need to Evolve Our Practices
• (00:20:37) - The Need for Human Centered Design
• (00:23:43) - Leadership in a Changing World
• (00:26:42) - On Feedback and Commander Control
• (00:32:39) - What Do You Do If You Don't Have the Power to Change
• (00:37:40) - What is a Teal Organization?
• (00:44:07) - On the Need for More Leadership
• (00:45:26) - Wired for Work: Unlocking Your People