#285: Inside the Operations of Hospitality Giant, MGM Resorts International | with Ayesha Molino
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In this episode, hosts David Millili and Steve Carran sit down with Ayesha Molino, Chief Operating Officer of MGM Resorts International, to explore the evolving landscape of hospitality, entertainment, and large-scale resort operations in Las Vegas.
Ayesha shares her unconventional path from law and government into hospitality leadership, and how her experience in policy shaped her approach to decision-making at one of the world’s largest resort companies. The conversation dives into MGM’s guest-centric operating model, the transformation of Las Vegas into an entertainment-driven destination, and how AI, data, and loyalty partnerships like Marriott Bonvoy are reshaping the future of travel.
In This Episode, You’ll Learn About:
- How growing up in San Diego and Washington, DC shaped her leadership mindset
- The transformation of Las Vegas into an entertainment-first global destination
- Why modernizing legacy systems and moving to the cloud is critical for innovation
- How the MGM–Marriott Bonvoy partnership is reshaping loyalty in travel and gaming
- Traits of successful hospitality leaders in today’s data-driven environment
Watch the FULL EPISODE on YouTube: https://youtu.be/eW8xZA-XK9U
Links:
Ayesha on LinkedIn: https://www.linkedin.com/in/ayesha-molino-a7581a84
MGM Resorts International: https://www.mgmresorts.com/en.html
For full show notes head to: https://themodernhotelier.com/episode/285
Follow on LinkedIn: https://www.linkedin.com/company/the-..
Join the conversation on today's episode on The Modern Hotelier LinkedIn page
Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil.