『#28 (Spotlight) - You Can Either Complain or Change — with Jessica Harling』のカバーアート

#28 (Spotlight) - You Can Either Complain or Change — with Jessica Harling

#28 (Spotlight) - You Can Either Complain or Change — with Jessica Harling

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概要

 Send Us Your Questions & Feedback!Some people get into business because they love the work — they're great with their hands, they can produce something beautiful — but the business side feels like a foreign language. Other folks come straight out of Corporate America loaded with business knowledge but couldn't install a blind to save their life. Most of us are missing something.This week, Roger sits down with Jessica Harling of Behind the Design to talk about how you fill in the gaps you didn't even know you had.Jessica's a fourth-generation member of a family design business that's been running since 1936 — and she's spent the last decade helping flooring, furniture, window covering, and interior design companies fix the two things that quietly hold them back: people problems and process problems.In this conversation, Roger and Jessica get into:Why so many business owners are brilliant at their craft but stuck on the business itselfThe "easy industry" myth — and why everyone who believes it changes their mind in about 90 daysHow a former teacher and theater kid ended up coaching design-trade companies (and why observation is an underrated business skill)What a 30-day company audit actually uncovers when an outsider looks inWhy creative breaks and stepping away aren't slacking off — they're how you actually solve the problemAnd the one piece of advice from Jessica's 101-year-old great-grandmother that's worth the whole episode: "You can either complain or change. Those are your choices — and it's in your control."If you've ever felt like you've hit a ceiling you can't explain, this one's for you.🎯 A Word About Jessica's Work — Behind the DesignIf anything Jessica said hit a little too close to home — that's not an accident. Behind the Design exists for the business owner who's great at the work but knows, deep down, that something in the running of the company isn't clicking.Their tagline says it best: rock solid operations, rockstar culture. And the way they get you there comes down to three things:Recruit — Done searching for a rockstar in a stack of résumés? They help you attract real design and trade talent — installers, project managers, salespeople.Train — Onboarding feeling overwhelming? They transfer knowledge faster so your people actually succeed in their roles.Refine — Are your processes running you? They build systems that actually work — documenting your procedures, streamlining your software, and dusting off the cobwebs that are quietly costing you.And it works. One client, Pamela Cole of Ampersand Design Group, says they turned 9-10 month projects into 3-4 months. Another, Rick Baker of Galaxy Draperies, called it a process problem they didn't know they had — until Behind the Design documented the whole thing and helped them grow fast.Not sure where your bottleneck actually is? Start with their free People or Process assessment — a quick way to identify the issue and get one step closer to fixing it.👉 Learn more and book a free consult at GoBehindTheDesign.com 📍 Chicago, IL · 📞 (847) 986-9168 Find them on Instagram, LinkedIn, Facebook, and YouTube @GoBehindTheDesignIf you're tired of complaining about the same problem — maybe it's time to change it.#NoStringsAttached #WindowTreatments #InteriorDesign #SmallBusiness #FamilyBusiness #BehindTheDesign🎙️ No Strings Attached — with Roger Magalhães 🎧 Show Sponsor BlindsOnline.com 📚 FREE Download - How To Say Yes Before You're ReadyBlogs:📩 Keep It Simple - E-commerce 📩 We Dress Naked Windows - Window Coverings 📩 Trading Secrets - Trade 📩 Stories in Motion - Business & Life 📚 Book Nobody Told Me That Social Media:IG * FB * LI * YT * WEB * Email
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