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Welcome back to the Laundromat Resource Podcast! In this episode, host Jordan Berry is joined by Joe Chenot, Interim Vice President of Customer Development at Foltex, to shine a spotlight on one of the laundry industry’s most underutilized tools: the Foltex folding machine. If you’ve ever felt overwhelmed by the time-consuming folding process in your wash and fold, pickup and delivery, or commercial laundry business, this episode is for you.

Jordan Berry and Joe Chenot break down why folding is the biggest bottleneck in laundry operations and how Foltex folding machines can revolutionize your workflow. They explore which types of laundromat owners stand to benefit most from automation, discuss the features and versatility of various Foltex models, and share real-world advice on recognizing when it’s time to invest in this game-changing equipment.

On top of that, you’ll hear how Foltex’s customer-focused approach goes beyond just selling a machine—they’re committed to hands-on training, personalized customer support, and building genuine relationships with every owner. Whether you’re running a small drop-off service or scaling a large commercial laundry operation, this conversation will get you thinking about what it takes to level up your business and reclaim valuable hours in your week.

Plus, Jordan Berry announces an upcoming live Q&A with Joe Chenot, where you can get all your Foltex questions answered and see what this innovative equipment can do for your operation.

Tune in for actionable insights, expert advice, and the behind-the-scenes story of a company making a real difference in the laundry industry!

In this episode, Jordan and Joe discuss:

00:00 "Joe & Fulltex Q&A"

05:50 Bridging Industry Gaps with Care

06:28 "Machines with Human Touch"

12:20 "Scaling Laundry Operations Challenges"

13:20 Fultex: Guiding Laundry Business Growth

16:48 Automated Laundry Sorting Solutions

22:21 Elevating Customer Service Standards

25:21 Bidirectional Conveyor Benefits

27:34 "Tech Adoption for Owners"

32:38 Folding Bottleneck in Laundry Operations

34:37 "Mindful Business Setup Approach"

38:08 "Laundry Equipment Features Explained"

43:49 "Fulltex Support and Pride"

46:51 "Two Actions: Decide & Join Q&A"

48:05 "Live Q&A April 3rd"

🔗 Resources and Links:

• Laundromat Resource
• Jordan@laundromatresource.com
• LinkedIn: joseph-chenot
• Email: joe@foltex-usa.com
• Website: Foltexusa.com

Show Notes

• https://laundromatresource.com/show244

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