Ever wondered what it takes to run luxury and international hotel brands?

On this episode of The Modern Hotelier, David Millili and Steve Carran sit down with Ron Pohl, President of World Hotels and Head of International Operations for Best Western, to talk all things hospitality.

Ron shares his journey from growing up in Ohio to leading hotels across the globe, and gives a behind-the-scenes look at what it takes to run luxury, upscale, and international hotel brands. They dive into hot topics like hotel storytelling, guest experiences, sustainability, and how technology like AR, VR, and AI is shaping the future of hospitality.

What you'll learn in this episode:

• The strategy behind growing Best Western & World Hotels into 18 brands worldwide
• How storytelling and crafted hotel experiences drive guest loyalty and ROI
• The role of sustainability and technology as revenue drivers
• Lessons on building a successful career in hospitality and leading teams

Watch the FULL EPISODE on YouTube: https://youtu.be/sSky7DGRyTY

Links:
Ron on LinkedIn: https://www.linkedin.com/in/ron-pohl-8214205/
WorldHotels and International Operations for BWH Hotels: https://www.bestwestern.com/en_US.html

For full show notes head to: https://themodernhotelier.com/episode/242

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Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil.