Growing a business requires more than operational expertise, it demands personal, authentic growth as a leader.

In this minisode, Gillian sits down with Kelvin to explore what leadership really means, how it evolves as a business grows, and why staying calm under pressure is one of the most valuable leadership skills of all.

Drawing on personal experiences, from challenging management cultures to leading a growing fundraising agency, Kelvin shares practical lessons on building trust, empowering teams, and creating a culture where people can thrive.

In this episode, we talk about:

• Why leadership is about serving your team, not yourself
• The importance of balancing head, heart and hands in leadership
• How trust forms the foundation of high-performing teams
• Why great leaders ask questions instead of simply giving answers
• How different situations require different leadership styles
• Lessons from poor leadership cultures and how they shape behaviour
• Why curiosity is more effective than criticism when performance dips
• How leaders can remain calm during periods of pressure or uncertainty
• The unique challenges of growing an owner-managed business
• Why knowing your strengths and your limitations is essential to scaling successfully
• The importance of surrounding yourself with people who are better than you in their specialist areas
• How delegation, culture and engagement become increasingly important as organisations grow.

Key takeaway

Leadership isn't about having all the answers, it's about creating the environment where your team can find them on their own or with support. By leading with trust, authenticity, curiosity and calmness, leaders build cultures where people feel empowered to contribute, solve problems and perform at their best.

Listen & Subscribe

If you enjoyed this episode, please share it with a colleague or fellow fundraiser. Subscribe to the TPF Podcast on Spotify, Apple Podcasts or YouTube via @profundraiseruk for more conversations on fundraising, leadership and organisational culture.

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