17. The Most Expensive Myth in Hospitality
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We've been operating under an assumption for decades: that sustainability costs money and profit comes first. This episode makes the case that the assumption is wrong and that for most hospitality businesses, not investing in sustainability is already costing more than investing would.
Category by category, we investigate the financial case: energy and water, where payback periods are often measured in months not years; waste and procurement, where what goes in the bin is a cost before it even gets there; staff retention, where Australian hospitality's 38.7% annual turnover is a crisis hiding in plain sight; and revenue and yield, where engaged staff, word of mouth, and corporate travel credentials are stacking up wins.
Then we look at what happens when all of these compound together over three to five years. And we ask the question that more operators need to be taking to their accountants: what is it actually costing us not to have started?
Two Homes is for leaders who know that lasting performance, for people and planet, starts from the inside out. Two homes: the one we inhabit within, and the one we all share.
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Two Homes is part of my business, Plastic Free Southeast Asia - an Australia Pacific specialist sustainability leadership consultancy, that is your partner in all authentic and aligned sustainability for tourism businesses and boards.
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Intro and outro music: Brooks, Kai Engel