Dr. Jhossva Rosas grew up wanting to be an architect. Then his aunt and uncle, both dentists in Peru, changed his mind. He became the seventh dentist in his family.

Today, Dr. Rosas practices at Comfort Dental South Federal in Denver, Colorado. He graduated from Tufts University School of Dental Medicine, where he won an award in prosthetics out of a class of 230. He has been practicing dentistry for over a decade and he is still expanding his skill set.

His practice in Denver serves a community where 65 to 70 percent of patients rely on Medicaid. He wants it that way. From the beginning of his career in Peru, he has been drawn to patients who need care and do not have easy access to it. The Comfort Dental model, which accepts all insurance types including Medicaid, makes that kind of practice possible.

In this episode, Dr. Rosas takes us through what a first visit actually looks like in his office. He shows patients their X-rays and intraoral photos before recommending any treatment. He spends 10 to 15 minutes explaining what he sees and walking through options. Then he tells every patient the same thing: you are the boss.

He talks about dental anxiety and the tools he uses to help patients through procedures. Headphones. A stress ball. Jokes before the needle. He also calls patients at the end of every workday to check in after their procedures. Not a form. Not a text. A phone call.

Dr. Rosas is bilingual and so is his entire team. Sixty to sixty-five percent of his patients are Spanish speakers. His associate, Dr. Farah Machi, is from Honduras. Every front desk staff member and every dental assistant in the office is bilingual. For Spanish-speaking patients in Denver, that is rare.

He recently started placing dental implants and completed aligner training. He is heading to Brazil for an intensive implant course where he will place 20 to 25 implants in a single week.

The moment that will stop you in this episode is the story he tells from his time in Peru. A patient who needed all his teeth extracted. Dentures made in advance. And the moment that patient looked at himself in the mirror and started to cry. Dr. Rosas got emotional retelling it. He says it is still the reason he shows up every day.

Chapters:

00:00 Introduction

00:25 Why dentistry, and a family of seven dentists

01:54 The artist vs. the scientist

03:59 From Tufts to Denver

04:35 What he loves most about dentistry

05:32 His Denver practice and the patients he serves

10:50 Why Comfort Dental takes all insurance types

12:14 What a first visit looks like

15:01 Handling dental anxiety

17:28 Building a connection with every patient

20:01 Common feedback after visits

21:00 Fast wisdom tooth extractions and post-procedure calls

23:10 The Gold Plan and affordability options

25:51 Quality care at a lower cost

28:20 Second opinions and same-day access

29:43 Hours and accessibility

30:25 What he wants anxious patients to know before coming in

31:18 “It’s never too late”

31:51 Biggest dental misconceptions

34:07 Team culture and office vibe

36:23 A fully bilingual practice

37:58 Clear aligners at Comfort Dental

39:30 Could the host use aligners?

40:15 Dental implants: what patients should know

43:17 Technology in dentistry: digital scanning, CBCT, lasers

45:20 Patient stories

47:06 The patient in Peru who cried

51:18 One word his patients would use to describe him

51:32 Outside dentistry: family and Peruvian cooking

52:37 The meal he makes for celebrations

53:59 Is Peruvian food spicy?

54:54 Final message to prospective patients