10. Why We’re Bad at Disagreement—and How to Do It Better
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10. Why We’re Bad at Disagreement—and How to Do It Better
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From naive realism to receptiveness: How to disagree more constructively when everyone thinks they’re right.
Host Eileen McAuliffe, AACSB's executive vice president of EMEA and chief thought leadership officer, talks with Harvard expert on disagreement, Julia Minson. They explore the root cause of disagreement and the surprising benefits of opening ourselves to opposing views. Their conversation is shaped by three big questions:
- Throughout your book, you talk about naïve realism—our deeply held belief that we are fundamentally right—as a common obstacle to more productive conversations. Can you discuss this phenomenon and explain its role in disagreement?
- You argue that the solution to these entrenched beliefs is to develop receptiveness—to open ourselves to other views, especially ones that oppose our own. What are some strategies for developing receptiveness in ourselves and in preparing future leaders?
- Can you explain the HEAR framework and how it signals to others that you are genuinely listening?
To view a full transcript of the episode, visit https://www.aacsb.edu/insights/podcasts/2026/aacsb-pulse-why-were-bad-at-disagreement-and-how-to-do-it-better.
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