『03 \\\\ Stop Waiting for the Doctor to Explain It — How to Advocate with Confidence in the Healthcare System』のカバーアート

03 \\ Stop Waiting for the Doctor to Explain It — How to Advocate with Confidence in the Healthcare System

03 \\ Stop Waiting for the Doctor to Explain It — How to Advocate with Confidence in the Healthcare System

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Engage in this patient's care: Some examples of this would be: Be present for the interdisciplinary rounds each dayMeeting with the case manager so that you are a participant in the discharge planning process and Connect with the primary nurse every day to get updates on how your person is doing And be sure that the healthcare team has your contact information or support. Be observant: Be present so that you can see how your person is engaging in their own care and or how the care team is engaging with your person. This can be very enlightening and really add a ton of value to you as the patients advocate. What this looks like is perhaps be present for physical therapy sessions or specific nursing cares such as dressing changes or medication passes. Engage in the discharge planning process. As I mentioned before, connecting with the case management team is crucial and the sooner that you can engage with them the better because I promise you they have been planning your person's discharge since the moment they arrived at the emergency department or that they were admitted into the hospital. Be honest about your concerns and limitations. If you have concerns that you may not be able to handle care needs then speak up! It is okay and remember, the healthcare team can’t help or plan appropriately if they don’t know. Communication is key! Ask curious questions. Ask and ask again if needed. Ask the nurse today and the case manager later. Ask the doctor tomorrow and so on…Ask questions, collecting all the answers or information will do nothing other than help you ask even better questions going forward. Remember there are a lot of healthcare professionals involved in caring for your person and they all bring something different to the table or different perspectives and that is okay! Some answers may vary or even contradict each other BUT again, this just leads to a place of asking better questions or different questions going forward. Seek clarification and guidance when needed. Kinda like I already said, asking curious questions, clarifying various responses that you have gotten from different people or disciplines could lead to a place of confusion but rather than sit in that confusion use it to ask for clarification and guidance. Be open. This one can be tough. You’re worried, tired, perhaps overwhelmed and feel like you are drinking from a fire hose. Perhaps you don’t understand, no one is explaining it to you in a way that you can make any sense of it…. This is exactly why I have created my group coaching program! And I hope you will join me for Healthcare Confidence™ Workshop on September 22nd to 24th. I will walk you through my program and how it can help you navigate these very situations so that you can navigate the complex medical realities with more clarity and confidence! Be part of the solution, not the barrier to one. There is a difference between advocating and being a barrier to the solution. DO NOT EVER STOP ADVOCATING! And while you are doing that remember that in the end you must come together with the healthcare team at some point so that you can best serve and support the patient as the patient is literally at the center of everything you are advocating for and who the healthcare team is trying to help. Perhaps offer potential solutions and be proactive vs reactive. Take initiative, be proactive and don’t hesitate to offer your own solutions and ideas. Offer information that may help lead to further discussions and potential solutions. Again, you are an extension of the healthcare team as discussed in episode two. So if you missed it, head back and take a listen. Reactivity leads to stress, worry and rushed decision making that does no one any good in the long run so I challenge you to be proactive vs reactive. Keep the patient at the center of every decision made. I don’t know that this one needs further commentary. The patient is the heart of us all and we must keep this person at the center of every decision, conversation, plan, diagnosis, treatment, and so on. What would this patient want? Are we honoring that? Are we respecting this patient's values & wishes? Are we giving the patient the dignity that he or she deserves? Remember, you are an extension of the healthcare team. Which means your engagement matters. Just to recap, don’t wait for an explanation from the doctor; seek it out yourself with engagement, asking questions, and seeking clarification. Be open and observant so that you can best support your person. Be solution driven and proactive and I promise you that you will feel so much better, more informed and perhaps like you have more say and control over the situation at hand. — SAVE MY SEAT NOW: https://bit.ly/HealthcareConfidenceWorkshop Join the Healthcare Confidence Community on Facebook: www.facebook.com/groups/healthcareconfidencecommunity/ — Gabrielle Snedeker Coaching & Consulting, LLC ...
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