#022 - Why a Great Employee is Worth Almost Any Price | Cindy and Stewart Jones
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Cindy and Stewart Jones are the owners of DFW-based business Texas Specialties and Installation.
In this episode, expect to learn:
- Why relationships are fundamental to business success
- Stories about the struggles of starting a business
- What to do when growth is bigger than you expected
- Whether or not it was worth it
and much, much more!
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00:00 How Running a Business Changes Your Purpose
03:15 Responsibility of Being the Owner vs an Employee
06:52 When The Business Grows Way Faster Than you Planned
07:52 Telling Your Parents You're Starting a Business
08:44 Dealing With Vendors When Growth is Huge
14:02 How Has Your Business Forced Personal Growth?
18:25 Finding the Right Employees Is the Key
28:08 Being a Better Boss
31:07 What's More Difficult Than People Realize, Easier Than People Realize
33:05 Relationship Building
36:30 Has A Customer Ever Been Ready Early?
39:32 Did Texas Specialties Ever Come Close to Failing?
45:08 One of the Few Times They Weren't Frugal
49:06 What Feels the Hardest Right Now (People, part 2)
57:09 What Does it Feel Like to Hear a Huge Goal
01:04:00 Most Surprising Frustrations
01:10:15 What Do Customers Routinely Misunderstand?
01:20:24 Deciding Between Risk vs Losing a Bid
01:25:25 Did You Ever Consider Quitting?
01:32:03 What's a Day You'll Never Forget
01:37:28 What's the Biggest Change in the Past Year
01:41:34 One Thing You Could Have Known or Done Sooner