#002 - Automation amplifies everything, including your mistakes
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概要
Most businesses rush to automate before they understand what they're actually automating, and the results are predictably painful. This episode breaks down why up to 88% of automation initiatives fail to deliver, and what one unglamorous step can dramatically change those odds. We walk through the case for process mapping before any tool gets purchased, any demo gets booked, or any AI gets pointed at a workflow.
About Pieter K de Villiers Pieter is an AI & Automation Consultant based in the UK, helping owner-managed businesses map their customer journey and eliminate the gaps that quietly drain time and money.
Work with Pieter:
🔗 Book a free call – https://koalendar.com/u/pieter-de-villiers
🔗 Free Business Journey Scorecard – https://business-journey-health.scoreapp.com/
🔗 Journey Audit (£249) – https://businessjourneymapping.com/journey-audit 🔗 Full-day Workshop (£2,495) – https://businessjourneymapping.com/workshop
Connect:
🌐 Website: https://businessjourneymapping.com/
💼 LinkedIn: https://linkedin.com/in/pkdevilliers
📧 Email: pieter@businessjourneymapping.com
Free Book Get a free copy of Barefoot Business at https://businessjourneymapping.com/