002. AI Won’t Fix Your Business Until You Fix This First with J. Daks of Hexagon IT Solutions
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In this episode of Scale Signals, Neil Fishler sits down with Daks, Founder and CEO of Hexagon IT Solutions, to talk about custom software, AI automation, and building technology that solves real business problems.
Daks shares lessons from nearly two decades helping organizations eliminate manual processes, integrate systems, and improve operations through smarter technology.
Neil and Daks discuss why digital transformation starts with understanding your business needs — not just adding new tools — and why AI requires the right processes and strategy to create meaningful results.
In this episode:
• Why AI won’t magically fix broken processes• How to approach custom software and automation projects
• The importance of discovery and user adoption
• Avoiding common mistakes during technology implementations
• Building systems that create measurable business impact
Connect with Daks:
LinkedIn: linkedin.com/in/daksj
Website: hexagonitsolutions.com
Email: info@hexagonitsolutions.com
Connect with Neil:
LinkedIn: linkedin.com/in/neil-fishler
Website: thecrosolution.com
Email: neil@thecrosolution.com