𝗙𝗶𝘅 𝘁𝗵𝗲 𝗽𝗿𝗼𝗰𝗲𝘀𝘀, 𝗻𝗼𝘁 𝗷𝘂𝘀𝘁 𝘁𝗵𝗲 𝗽𝗿𝗼𝗯𝗹𝗲𝗺 - Makayla Gills
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𝗙𝗶𝘅 𝘁𝗵𝗲 𝗽𝗿𝗼𝗰𝗲𝘀𝘀, 𝗻𝗼𝘁 𝗷𝘂𝘀𝘁 𝘁𝗵𝗲 𝗽𝗿𝗼𝗯𝗹𝗲𝗺.
David Woolstencroft had a great conversation with Makayla Gills, Founder of SBP Solutions, about what really happens behind the scenes of running and growing a law firm.
From trust accounts and practice management to automation, systems and growth, Makayla’s work is about helping firms step back from the immediate issue and look at the bigger picture.
What’s causing the bottleneck, and what can be improved so the firm runs more smoothly moving forward?
💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:
→ Strong systems create a better foundation for growth.
→ The visible issue is often connected to a broader workflow or process.
→ AI is moving quickly, but firms still need to think carefully about confidentiality, risk and how people actually use the tools.
→ Technology can remove repetitive work, but human judgement and communication still matter.
→ As firms grow, maintaining trust and client service becomes even more important.
A very practical conversation about systems, growth, AI and building stronger law firm operations.
#PeopleInLegal #LegalTech #LegalInnovation #LawFirms #LegalOperations #PracticeManagement #LegalAI #FutureOfLaw #LegalIndustry