The team adjusts to a sudden client change, supports each other under pressure, and checks in on Kofi as he recovers.

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Synopsis

A client named Harper & Wren changes their project overnight, and the team has to reorganize quickly. With Douglas away on a trip, Penny, Adam, and Lyla step in to keep the work moving.

In Scene One, they share updates, repeat key information, and stay calm while the situation shifts around them.

In Scene Two, Adam checks in with Lyla, and their conversation shows how coworkers use everyday English to reassure, repeat messages, and build trust.

In Scene Three, Penny and Lyla visit Kofi at Solarbucks, where he’s recovering from his ankle injury and trying to “stay visible” at work. A small moment of humor helps everyone breathe again.

Character Spotlight

Adam — Encouraging, steady, and trying to keep the team calm while juggling his own worries.

Lyla — New to the client, observant, and learning quickly by asking good questions.

Penny — Organized and supportive, helping the team stay focused and checking in on Kofi.

Douglas — Away on a trip but trusting the team to lead the project while he’s gone.

Learning Hook (Zoe’s Grammar & Vocabulary Corner)

This episode highlights reassurance language — short, supportive phrases people use at work to help others feel safe and confident.

Examples from the story include:

• “You’re doing great.”

• “Don’t worry.”

• “We’ll back you up.”

• “Asking questions is a strength.”

Learners can practice these forms in the workbook’s exercises, using real examples from the story.

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