Europe Incoming CEO Uma Somia and COO Dylan Lall sit down with Puneet Dahiya of Trexova, who brings 26 years of experience across the global travel industry and is now focused on the fast-growing world of wellness travel.

Rather than getting caught up in the big growth figures around wellness tourism, the conversation looks at what’s actually happening behind them: a fragmented market, more informed travellers, the importance of trust, and the challenge of matching people with an experience that genuinely fits what they need.

Puneet explains why wellness travel works differently from a traditional holiday. The starting point often isn’t “Where do I want to go?” but “What do I want to feel, improve or change?” The destination comes afterwards.

That shift makes personalisation even more important, and raises a familiar question for The Travel Disruptor: how much of this can AI realistically handle?

Uma, Dylan and Puneet discuss where technology can help with discovery, research and matching, and where human judgement, understanding and trust still make the difference in such a personal kind of travel.

Links and Resources:

• Europe Incoming: One Partner For UK and Europe
• Dylan Lall LinkedIn
• Uma Somia LinkedIn
• Puneet Dahiya LinkedIn
• Trexova

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