Dealing with Difficult People
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Dealing with Difficult People
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Ever walk away from a conversation and wonder why it stuck with you all day?
Not a big argument. Just… draining.
In this episode, Center for Financial Training and Education Alliance Executive Director Andrew Lederer and workplace communication expert Trevor break down how to deal with difficult people without losing your energy or focus.
From chronic complainers to know-it-alls and subtle bullies, these behaviors show up everywhere. The goal is not to fix them, it is to handle the interaction and still move forward.
You will learn how to:
- Recognize common difficult behaviors
- Understand why certain interactions linger
- Set boundaries and protect your time
- Stay focused when conversations shift
Because you cannot control how others show up, but you can control how much they take with them when they leave.
If you have ever replayed a conversation hours later, this one is for you.
FURTHER RESOURCES:
CFTEA Global Workplace Skills Library
Working Effectively with Co-Workers