LegalTechTalk 26 - Gina Raffo
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At LegalTechTalk 2026, Redmond Lee sat down with Gina Raffo, Legal Ops Manager - Corporate, Tech & Crypto Lawyer, to discuss why many organisations are overlooking the simplest opportunities to improve the way legal teams work.
While AI dominated conversations across the conference, Gina shared a refreshing perspective.
Many legal teams don't need more technology.
They need better workflows, cleaner data, and a clearer understanding of the problems they're trying to solve.
💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:
↳ Start with your clients' pain points before looking for new technology
↳ Many productivity gains come from improving existing processes, not introducing AI
↳ Better organised data can deliver immediate value without additional software
↳ The biggest challenge isn't always the technology. It's identifying the right problem to solve.
One insight stood out:
"𝘠𝘰𝘶 𝘢𝘭𝘳𝘦𝘢𝘥𝘺 𝘩𝘢𝘷𝘦 𝘦𝘷𝘦𝘳𝘺𝘵𝘩𝘪𝘯𝘨. 𝘐𝘵'𝘴 𝘫𝘶𝘴𝘵 𝘴𝘶𝘱𝘦𝘳 𝘮𝘦𝘴𝘴𝘺."
The AI conversation often starts with the latest tools.
But real transformation usually starts by getting the basics right.
#PeopleInLegal #LegalTechTalk #LegalOps #LegalTech #AIinLaw #LegalInnovation #LegalTransformation #FutureOfLaw #ChangeManagement