Our Pulse Special series features the hottest content from the UK's leading ecommerce event, including panel discussions with respected brands and technology vendors.

Exclusive to Inside Commerce, these discussions share interesting insights from respected industry practitioners.

In this panel, ecommerce leaders discuss the operational capabilities that are critical to global commerce success.

Panelists:

1. Alister Hewitt, Director of Technology & Operations at Rat & Boa
2. Sara Gomes, Ecommerce Manager at Studio Nicholson
3. Ross Allsop, Global Brand Advisor, Swap Commerce.

Key discussion points:

• Maintaining brand integrity as you expand globally.
• Managing growth in the US through turbulent times.
• Strategies to smooth operations for handling returns.
• How operational inputs can improve the front-end customer experience.
• Keeping brand control & authenticity across agentic journeys.

View all Pulse panels.

About Pulse

Pulse is an ecommerce conference designed for ambitious high-growth retailers and brands looking for inspiration and innovation from some of the top speakers in ecommerce and digital marketing. It takes place over 2 days every year in London, UK, with its sister New York event in September.

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