Influence Behaviors That Build Trust — And Those That Quietly Break It
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Influence Behaviors That Build Trust — And Those That Quietly Break It
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概要
Trust isn’t built in grand moments — it’s built in the small influence behaviors leaders use every day.
In this month’s episode of The Power of Influence: Leadership in Action, Paulette J. Sterling breaks down the 11 influence behaviors identified by Yukl & Falbe — and reveals which ones strengthen commitment…and which ones quietly erode it.
You’ll hear:
• A real Caribbean leadership case study showing two managers, same change —opposite outcomes
• The influence behaviors that build trust, psychological safety, and long‑term performance
• The behaviors that create resistance, disengagement, and silent pushback
• How your team interprets your influence as the organization’s voice
• Three practical shifts you can make this month to increase buy‑in and reduce resistance
If you lead people — this episode will change the way you communicate, motivate, and move your team.
Reflection Question:
What influence behavior did you use most this week — and what impact did it have?
Share your insight on LinkedIn using #InfluenceInAction.
Resources:
• Join the Legacy Impact Circle at https://www.sterlingbusinessmanagement.com/memberships for deeper tools, bonus episodes, and leadership resources.
• Leadership Clarity Intensive (FREE 15-minute session) at https://scheduler.zoom.us/sterling-business-management/free-15-minute-leadership-clarity-intensive
• Follow Paulette on LinkedIn at https://www.linkedin.com/in/paulettejsterling5/
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