What happens when the guy who ran one of the largest agent networks in logistics decides to start fresh—and do it better?

On this episode of Around the Diamond Powered by American Diamond Logistics, hosts Kevin Mench and Steve Wineriter sit down with John Draeger, VP of Agency Services at ADL, to break down how culture, technology, and leadership are redefining what it means to be a logistics agent.

From scaling agencies without adding headcount to eliminating operational anxiety through automation, this conversation dives deep into the future of freight—and why ADL’s model might be miles ahead of the competition.

If you’re an agent, entrepreneur, or anyone in logistics looking to grow faster (and smarter), this episode is a blueprint.

Chapters

00:00:10 – Meet John Draeger & His Move to ADL 00:05:42 – Building an Elite Agent Program from the Ground Up 00:12:41 – Why Culture Matters More Than Ever in Logistics 00:19:50 – Turning Agents into Entrepreneurs 00:23:36 – Eliminating Anxiety Through Automation 00:25:36 – The Technology Giving ADL Its Edge 00:29:11 – Why ADL’s Model Is Ahead of the Competition 00:31:22 – The Future of Agency Growth at American Diamond

Check out American Diamond Logistics: https://www.adldelivers.com/ Become an Agent: https://www.adldelivers.com/become-an-agent

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