Jeff Flannery is a great example of how franchising complements ETA, having rolled up 17 units since starting in 2019.

Register for the webinars:

• Advanced Deal Mechanics: NWC, Net Debt & Purchase Price Adjustments - TOMORROW!! - https://bit.ly/4u9KyD6
• Add-Ons and Carve-Outs: How to Get Banks on Board - Thu, Apr 30 - https://bit.ly/3OpzRgx

Topics in Jeff’s interview:

• Difference between a practice and a business
• 18 years of running a procurement recruiting firm
• Acquiring a failing Hand and Stone location
• Improving the franchisee playbook
• Ask franchisees for the actual profit margins
• Mastering the business from the bottom up
• Working 100-hour weeks for years
• Implementing enrollment fees
• Running spas in California through Covid
• Building an inbound and outbound offshore call center

References and how to contact Jeff:

• LinkedIn
• jflannery@purpleeaglespas.com
• Hand & Stone

Download the New CEO’s Guide to Human Resources from Aspen HR:

• From this page or contact jenny@aspenhr.com

Work with an SBA loan team focused exclusively on helping entrepreneurs buy businesses:

• Pioneer Capital Advisory

Get a complimentary IT audit for acquisition diligence or post-close transition.

• Visit inzotechnologies.com/eta.

Connect with Acquiring Minds:

• See past + future interviews on the YouTube channel
• Connect with host Will Smith on LinkedIn
• Follow Will on Twitter

Edited by Anton Rohozov and produced by Pam Cameron