What’s up, fraud fighters, and welcome back to Fraud Forward!

This Fraud Fight Club recap is one I have been wanting to put down in words because some events are just conferences, and some events remind you exactly why this work matters. This one brought together fraud fighters from across the industry, from brand-new practitioners to people who have shaped this space for years, and it created the kind of honest, useful, human conversations that do not happen nearly enough.

This was not just another event where people showed up, swapped business cards, sat through panels, and flew home. Yes, there were sessions. Yes, there were deep dives. Yes, there were a lot of smart people in the room. But what stayed with me was the heart behind it. The honesty. The humility. The willingness to share what is not working, not just what sounds good on stage.

In this episode, I sat down with Hailey Windham and Jen Lamont after a packed few days in Charlotte to talk through what stood out, what hit hard, and what still has me thinking. We talked about the sessions, about the conversations happening in the hallways, the sidebars, the debriefs, and the moments that make you stop and think, okay, this industry is changing.

We got into the real heart of Fraud Fight Club, the energy behind it, the collaboration, the pattern recognition, and the reminder that anti-fraud collaboration is not a nice idea anymore. It is a requirement.

And honestly, this conversation also went somewhere deeper. We talked about scam awareness through the lens of victim stories that were impossible to shake. We talked about first-party fraud and a case that showed what can happen when investigation, collaboration, and persistence all line up. We talked about ghost tapping fraud, chargeback fraud, and the very real sense that fraud fighters are trying to move faster in an environment where fraudsters still have fewer constraints than the rest of us.

This is one of those episodes where the big takeaway is not just “here is what happened at a fraud conference.” It is bigger than that. It is about what happens when the people who care deeply about scam prevention, financial institution fraud, and banking fraud get in the same room and stop pretending they can solve it alone.

• It means making room for new fraud fighters, not just established voices.
• It means learning from victim stories without turning their pain into a talking point.
• It means sharing tactics, trends, and blind spots across institutions instead of guarding information too tightly.
• It means recognizing that fraud industry networking only matters if it turns into action after the event ends.

• Why Fraud Fight Club feels different from other fraud conferences
• What Tracy Hall’s story revealed about the emotional and systemic toll of scams
• Why scam awareness and victim advocacy have to be part of any serious fraud prevention conference conversation
• What stood out in Jen Lamont’s first-party fraud case with Marc Evans
• Why ghost tapping fraud is still creating confusion for financial institutions
• How chargeback fraud, merchant fraud, and issuer-side fraud strategy connect more than people realize
• Why anti fraud collaboration is becoming one of the most important shifts in the industry
• How Merchant Fraud Alliance fits into the bigger picture from here

• Work in financial institution fraud and want a sharper sense of where the industry is heading
• Care about scam prevention and want a more human conversation about romance scam victim advocacy
• Are trying to understand why first-party fraud and ghost tapping fraud keep surfacing in the same broader fraud conversations
• Want a real fraud event recap that goes deeper than “these were the sessions”
• Believe fraud industry networking should lead to actual progress, not just more business cards

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