『1034: Hiring for Culture Fit: Why Skills Alone Aren’t Enough - Heather Crockett』のカバーアート

1034: Hiring for Culture Fit: Why Skills Alone Aren’t Enough - Heather Crockett

1034: Hiring for Culture Fit: Why Skills Alone Aren’t Enough - Heather Crockett

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今ならプレミアムプランが3カ月 月額99円

2026年5月12日まで。4か月目以降は月額1,500円で自動更新します。

概要

Hiring in dentistry is harder than ever, especially when you hire for skill and end up firing for attitude. In this episode, Kirk Behrendt talks with coach Heather Crockett about how to hire for culture fit using a structured system, including four essential types of interview questions that reveal credentials, technical ability, experience, and behaviors tied to your core values. You’ll learn how to define the role, reduce bias, avoid “least-worst” hiring decisions, and build a repeatable process that strengthens your team over time—listen to Episode 1034 of The Best Practices Show!Main Takeaways:One bad hire can erode culture, frustrate strong performers, and create turnover and management problems.Hiring for software knowledge or skill alone misses the behavioral alignment required for long-term success.A structured hiring system prevents reactive, rushed decisions and makes interviews consistent across candidates.Define the role clearly so candidates understand the expectations and you can evaluate fit accurately.Use credential questions to confirm education, licenses, and certifications relevant to the position.Use technical and experience questions to assess minimum performance standards and past responsibilities.Use behavior-based questions tied to core values to evaluate how candidates respond to feedback, stress, and leadership opportunities.Snippets:00:00 Hiring Is Harder Now01:19 Why Culture Fit Wins05:26 Core Values Over Skills07:42 Build A Hiring System10:45 Define Roles And Ads12:04 Four Interview Question Types12:50 Credentials And Technical Skills14:52 Experience And Behavior Questions20:50 Templates Video Screens And Takeaways24:55 AI Proof Your Hiring ProcessGuest Bio/Guest Resources:Heather Crockett is a Lead Practice Coach who finds joy in not only improving practices but improving the lives of those she coaches as well. With over 20 years of combined experience in assisting, office management, and clinical dental hygiene, her awareness supports many aspects of the practice setting.Heather received her dental hygiene degree from the Utah College of Dental Hygiene in 2008. Networking in the dental community comes easy to her, and she loves to connect with like-minded colleagues on social media. Heather enjoys both attending and presenting continuing education to expand her knowledge and learn from her friends and colleagues.She enjoys hanging out with her husband, three sons, and their dog, Moki, scrolling through social media, watching football, and traveling.More Helpful Links for a Better Practice & a Better Life:The Best Practices Show: https://www.actdental.com/podcast/Best Practices Association: https://www.actdental.com/bpaUpcoming Events & Workshops: https://www.actdental.com/events/Smile Source: https://www.smilesource.com/Subscribe on Apple Podcasts: https://podcasts.apple.comSubscribe on Spotify: https://open.spotify.com
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