In this episode of Investor Connect, we hear a pitch from Jason on Ticket Rewards, a ticketing company offering "live entertainment as a service" to help enterprise brands drive engagement, retention, and loyalty through access to live event tickets. Ticket Rewards works directly with presenters, promoters, sports teams, and venues, with about $500M in consigned ticket inventory and access to $1B+ of marketplace inventory across 35,000+ events, powering a mobile-first, co-branded, white-labeled redemption platform that integrates into loyalty programs via email and push notifications.

Jason shares case studies showing how ticket offers outperform typical brand messaging, including Celebrity Cruises' "Captains Club" emails delivering 40% higher open rates and 20% higher click-through rates, and a six-month pilot with Max (HBO Max) moving forward into their loyalty program. He explains how monthly ticket credits (such as $25 that expires each month) can reduce churn, provide unsubscribe leverage, and create emotional connection back to brands like Hearst and newspaper partners, with Ticket Rewards also moving about $2M in tickets through its own marketplace.

The conversation covers monetization through SaaS subscription fees (including flat fees or per-member pricing), ticket sales margins up to 40%, incentive codes sold in volume, and advertising/packaging partnerships, along with current margins (~36% overall and ~80% in SaaS). Jason outlines a $2M raise with $320K committed on a SAFE with a $10M cap to scale sales and marketing beyond a seven-person team, noting an acquisition-focused exit strategy and interest from strategic partners; the segment ends as the program transitions to "term sheets 101."

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