『159: Matt Poepsel - Leading Through Entropy: Building Cohesive, Human-Centered Teams』のカバーアート

159: Matt Poepsel - Leading Through Entropy: Building Cohesive, Human-Centered Teams

159: Matt Poepsel - Leading Through Entropy: Building Cohesive, Human-Centered Teams

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 Matt Poepsel, PhD is author of "Expand the Circle: Enlightened Leadership for Our New World of Work", VP of Talent Optimization at The Predictive Index, and part-time faculty at Boston College. Matt discusses how leaders must prioritise human systems to adapt their approaches amid ongoing turbulence and disruption. Drawing from his military background and psychology expertise, Matt breaks down how to shift from control to connection, fostering hope, mutual trust and commitment. He offers clear guidance on managing through volatility, aligning teams in hybrid settings, exploring how to sustain motivation, rethink productivity, and embrace the opportunities. KEY TAKEAWAYS CHAPTER 1: Psychology, Empathy, and the Foundation of Leadership [01:19] During a Marine deployment, Matt is drawn to human behaviour and psychology. [02:49] For high performance and intense situations, military entities have psychology wired in. [03:37] Empathy and cohesion are underappreciated drivers of military agility and effectiveness. [05:15] High stakes work recognise 'softer' factors. Employers often miss the essential social glue. CHAPTER 2: Transitioning to Human-Centered Tech and Coaching [06:21] Matt leaves the military focused on product but is drawn to team leadership dynamics. [07:27] After a PhD on technology-assisted coaching, Matt starts a company to scale the concept. [08:05] Early coaching efforts centred on behavior change, connection building and achievement orientation. [08:40] Millennials', and later Gen Zers, arrival highlighted need for new leadership approaches. [09:12] Even early technologies held innovation possibilities to improve human connection. CHAPTER 3: Technology's Acceleration and Its Human Cost [10:22] Today's tech is powerful but also fuels disconnection and overwhelm. [11:24] Mismanaged tech rollouts create fear and resistance among employees. [13:26] Leaders often miss emotional cues and push productivity too fast. [15:28] Change without inclusion breaks trust and stifles performance. [17:30] Awareness of emotional responses is essential for tech integration. CHAPTER 4: Core Leadership Strategies for Unstable Times [19:33] Leaders must offer a clear, hopeful vision that includes everyone. [20:35] Mutual understanding between employers and employees is breaking down. [21:37] Misjudging each other's motives increases fear and reduces commitment. [23:39] Traditional career paths are outdated and block upward mobility. [25:41] Organizations must evolve structures and upskill workers for adaptability. [26:43] Commitment to shared goals builds cohesion and counters fragmentation. [28:45] Leadership training must emphasize empathy and collaboration skills. [30:47] Leaders who aren't supported must proactively learn and adapt. CHAPTER 5: Building Cohesive Teams in a Fragmented World [31:50] Synchrony—aligned workflows—strengthens team connection and performance. [32:52] Poor communication and decisions often isolate rather than unify [34:54] Redesigning how work gets done can restore belonging and efficiency. [35:56] Leaders must assess cohesion and identity to guide 2026 planning. [36:58] Focus on collective progress as the pace of change increases. [38:00] Strong teams come from intentional connection, not just output. IMMEDIATE ACTION TIP: "To manage successfully through 2026, first take stock of your team, You need to know how things are. Then focus on cohesion because the way you're going to get through it is together." RESOURCES Matt Poepsel on LinkedIn Matt Poepsel's website The Predictive Index website Matt's Book "Expand the Circle: Enlightened Leadership for Our New World of Work" QUOTES "We can't succumb to the transactionalisation, the reductionism that's affecting the modern workplace. Because there are real economic consequences in terms of performance, but also human consequences in terms of our lived experience." "The only way out is through." "We have to take our people with us." "I have to be the magnet rod that kind of draws us all back together through the way that I show up, the way that I diagnose problems, the way that I provide my coaching." "Our human systems evolution is falling woefully behind our technology evolution." "Let's try to get more creative… Let's emphasize those things that AI can't do and let's help our employees remain competitive and more valuable as a result." "We have to check in with our teams and basically do that temperature check."
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