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Stop getting bad CSI scores! Take action

https://youtu.be/JrY6X6kTvPE

In this video, Mario Loubier addresses the persistent beliefs that hinder real improvement in CSI in the automotive industry... and elsewhere. Why do so many companies seek to boost their scores without improving the customer experience? Why do younger generations, who are connected and aware of the system, refuse to respond to surveys or sabotage the results? Mario shares three common beliefs that sabotage your efforts and offers simple, human, and effective strategies to transform your interactions with customers into real drivers of satisfaction and loyalty.👉 You will discover: Why customers don't respond to surveys... and what they really think. How a simple verbal exchange at the end of the visit can make all the difference. What you can do right now to turn your customers into your best ambassadors.

📱 And if you want to take your career to the next level or get personalized help, contact Mario at 514-434-9423 or by email at mario@marioloubier.com.

💬 Whether you're a technical advisor, service manager, or passionate about customer experience, this video will give you concrete tools to **better understand, better act... and better succeed**.

🎥 **Subscribe**, leave a comment, and share this video with your colleagues who still believe that “asking for a 10” is enough to satisfy a customer...

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SERVICE OFFER
We offer conference services, training and coaching in the field of sales, customer experience and leadership. For companies, we are accredited by Emploi Québec under the law on training. We can issue training certificates and provide you with an invoice for the trainings followed online on this channel or for our real and virtual face to face interventions. For our fee schedule here is the link: marioloubier.ca/investments

🙋 About us🙋
I am speaking to anyone who wants to grow their career in Sales, Customer Experience and Leadership. We are humans serving humans offering coaching, speaking and training services. We offer a different approach based primarily on commitment and emotion which are the pillars of decision-making.

Contact me for more details

Mario Loubier
info@marioloubier.com
514-434-9423
Marioloubier.com

❤️ N o u s t r o u v e r ❤️
🏠 W E B S I T E : https://marioloubier.ca/
🧑🤝🧑 F A C E B O O K : https://www.facebook.com/mario.loubier
💼 L I N K E D I N: https://www.linkedin.com/in/marioloubier/
🐦 T W I T T E R: https://twitter.com/marioloubier
📷 I N S T A G R A M : https://www.instagram.com/mario_loubier/


🎧 P o d c a s t s 🎙️
🍎Apple Podcasts: https://feeds.buzzsprout.com/1155089.rss
🎵 Google Podcasts: https://feeds.buzzsprout.com/1155089.rss
🔊Spotify: https://open.spotify.com/show/7dsMsTeJ15WuKnGapzFsW9


#CustomerSatisfaction #CustomerExperience #Automotive #Loyalty #CustomerService #MarioLoubier #ServiceTips #CustomerTraining

Mario Loubier 514-434-9423
Formation, Conférence, Coach
Vente, Expérience client, Leadership