People will drive past a local business they have known for years but only give it a try when a stranger on the internet they have never met says it's good. A one sentence review. A TikTok recommendation. A YouTube comment. Somehow, that feels more reliable than anything else these days.

This episode of Mastering Local Marketing explores the strange hierarchy of credibility we have created in the digital age. Why reviews carry so much weight. Why influencers feel more trustworthy than experts. And why social proof often matters more than experience.

We break down how this shift happened, what it means for local businesses, and why trust today is less about who you are and more about who is talking about you.

HAVE A SHOW IDEA?

Do you have an interesting idea for a show topic or a marketing problem that you'd like us to cover in a future episode of Mastering Local Marketing? Email matt@masteringlocalmarketing.com and we'll add it to our future episodes.

Mastering Local Marketing is for small business owners—whether you run a restaurant, retail store, service-based business, or handle marketing on your own—who want proven strategies to grow their customer base, increase the number of customers, and market smarter.

Each episode delivers actionable tips on proven marketing strategies that build awareness through digital marketing, content development, engagement strategies, and networking opportunities like key partnerships – while not wasting your time or money on things that don't work.

Fans of these marketing podcasts will find plenty to binge here: Savvy Marketing for Small Business by Samantha Shephard, Grow Your Local Business by Leslie Presnall, Local Marketing Trends by Gordon Borrell, Marketing Ink: Big Ideas for Local Businesses by Allie Bloyd, The Marketing Millennials by Daniel Murray, and The Goal Digger Podcast by Jenna Kutcher.