Why do hospital bills and health insurance claims often confuse or shock patients? Why does “cashless” treatment still cost thousands out of pocket? 💸

In this powerful and eye-opening episode, Minu Churiwal, HR Head at Neelkanth Hospital, NABH Consultant, and Patient Experience Specialist, joins Puja Singh (Host of Value of Life by Puja Khushal) to decode the hidden truths behind hospital billing, insurance clauses, and patient experience in Indian healthcare.

🎯 What you’ll learn in this episode:

• What is the Room Rent Clause and how it silently reduces your claim 🏥
• How hospitals and insurance companies decide “what’s covered” and what’s not
• Common hidden charges and how to spot them before admission
• Real-life examples of patients who suffered due to misinformation
• The importance of NABH standards and patient rights awareness
• How transparency, empathy, and informed decisions can transform healthcare

💬 Key takeaway: Healthcare isn’t just about treatment — it’s about trust, awareness, and asking the right questions before signing a form or paying a bill.

✨ WHO’S IN THE EPISODE

🎙️ Guest: Minu Churiwal HR Head – Neelkanth Hospital | NABH Consultant | Patient Experience Specialist | Host of Infinity Threads Podcast

🎤 Host: Puja Singh Creator – Value of Life by Puja Khushal | Wellness & Empowerment Coach | Healthcare Awareness Advocate

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