The Real Cost of Your Worst Landscaping Client- MDL Episode 373
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Tired of that one nightmare client who's costing you money and sanity? This episode is your guide to firing bad landscaping clients professionally and protecting your business profitability.
Every landscaping business owner has that one customer who makes your stomach drop when their name pops up. They nitpick every job, constantly question your prices, and treat you like "the help." Scott is breaking down the real cost of keeping toxic clients—it's not just annoying, it actively drains your team's time, your profits, and your mental energy.
You’ll learn how to tell the difference between a picky customer and a truly toxic one, and the necessary steps to take before you hit "send" on that breakup text. We cover setting clear boundaries, having one final conversation, and how to fire a client like a business pro (not an emotional mess) to keep your reputation clean.
We also dive into the five biggest red flags to watch out for so you can start getting pickier before the job even begins. Remember: the goal isn't to work for everyone; it’s to work for the right clients who respect your time and your price.
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