『The NHS Operating Model Broke for Healthcare Leaders to Rebuild Systems & Restore Care』のカバーアート

The NHS Operating Model Broke for Healthcare Leaders to Rebuild Systems & Restore Care

The NHS Operating Model Broke for Healthcare Leaders to Rebuild Systems & Restore Care

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In this episode of the Delivery by Design Podcast, host Alastair Mitchell-Baker is joined by John Deverell and Andrew Liles to discuss the "Operating Model" - the essential bridge between a strategy and its execution. They explore why many NHS organizations are stuck in a cycle of "firefighting" and how a well-designed model can empower clinicians and improve population health.Key Takeaways:The "How" vs. The "What": Strategy is the destination, but the operating model is the machinery and culture that actually delivers the results.Firefighting as a Symptom: Constant operational crises usually indicate that the staff doesn't believe in or understand the current operating model.Post-COVID Shift: The NHS must transition from "command and control" recovery back to a model that empowers local providers and communities.The Foundation Trust Blueprint: Reflecting on the "high point" of the first Foundation Trusts as a model for systemic strength and clinical leadership.Clinical Design: For a model to work, clinicians must be architects of the system rather than just subjects of external targets.Episode Timestamps:[00:00:00] - Introduction - Defining the operating model as the "how" behind the strategy.[00:02:10] - Guest Introductions - John Deverell and Andrew Liles’ backgrounds in NHS leadership.[00:03:18] - John and Andrew discuss the meaning and importance of operating models in healthcare.[00:12:34] -The need for NHS organizations to rethink their operating models post-Covid.[00:18:10] - Focus on rebuilding operating models for long-term transformation in the NHS.[00:44:10] - Max raises the question of creating citizen-centered operating models in healthcare.[00:49:27] - Closing remarks and a preview of future webinars on operating model design🔗 Connect with the Guests:👉 John Deverill: https://www.linkedin.com/in/john-deverill-a04a7b1/👉 Andrew Liles: https://www.linkedin.com/in/andrew-liles-282b1792/🔗 Connect with the Host Alastair Mitchell-Baker:👉 LinkedIn: https://www.linkedin.com/in/alastair-mitchell-baker-a01babb/🔗 More from Tricordant:👉 Website: https://www.tricordant.com/👉 YouTube: https://www.youtube.com/channel/UCo2WP_UCnm-tszOIc87O36Q👉 LinkedIn: https://www.linkedin.com/company/tricordant-ltd/👉 Email: office@tricordant.com🔗 Follow the Podcast:👉 Apple Podcast: https://podcasts.apple.com/us/podcast/delivery-by-design/id1884004753👉 Spotify: https://open.spotify.com/show/1FZ3DP0DcivWcXv8bJH3Hw?si=64f2414b3fbd44cc#NHS #HealthcareLeadership #OperatingModels #Tricordant #HealthSystems #ClinicalLeadership #NHSStrategy #HealthManagement
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