Root Cause Analysis: The Cure for "Business Death"
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Stop treating symptoms. The habit of "surface-fixing" is a fatal flaw in leadership, allowing the real problems in your business to fester and grow. This video is a deep dive into Root Cause Analysis (RCA), the essential framework for leaders who are tired of playing whack-a-mole with issues that refuse to die.
Discover the two critical systems for digging deeper. First, we unpack the legendary "Five Whys" method, the tool Toyota and SpaceX use to move beyond superficial answers and find the true source of a problem. Second, we explore the psychology behind our flawed reactions through Rational Emotive Behavior Therapy (REBT), revealing how our core beliefs are often the real root cause of our struggles.
This is your guide to stop duct-taping radiators and start building a resilient, intelligent business from the ground up.
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IN THIS EPISODE
00:00The Overheating Car: Why Symptom Fixing Fails
00:59 Ignoring Warning Signs
01:36 The Superficial Fix 'Game': Recognising Superficial Solutions
05:43 A Problem-Definition Test: If It's Obvious, It's a Symptom
06:59 The Wise Farmer: Nurturing the Roots
08:05 Introducing Solutions to Mental Traps
08:47 Intro to REBT: Albert Ellis & Challenging Irrational Beliefs
10:19 How Our Thinking Works
12:38 REBT Is Backed by Science with Data
13:35 Intro to RCA: Asking "Why?" Like a Toddler (and SpaceX)
15:55 The Power of 5 Whys (Toyota Example)
17:19 The Cost of Delay: 1-10-100 Rule in Action
18:12 RCA Toolkit Overview: 5 Whys, Ishikawa, FTA, FMEA etc.
18:49 Conclusion: Relentless Whys & Minimal 'Musturbation'
19:18 The Antikythera Mechanism - the Power of Digging Deeper
RCA QUICK TOUR
- Five Whys → Best for SPEED. Simple, quick fixes, linear problems.
- Ishikawa Diagram → Best for COMPLEXITY. Lots of suspects, one dead body.
- Fault Tree Analysis → Best for ENGINEERING. System failures, disaster prevention.
- Barrier Analysis → Best for SAFETY. Multiple safeguards breaking down.
- Apollo RCA → Best for BLAME-FREE cultures. Get into action.
- FMEA (Failure Mode Effects Analysis) → Best for FUTURE-PROOFING. A pre-mortem screw-ups prediction and prevention.
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Time to set yourself free!
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