In this episode, Lee Rosenfeld sits down with Jasmine Quirk, Head of Property Management at MattBlak Property, who brings over 12 years of real estate experience. Together, they unpack why property management is one of the toughest jobs in real estate, the unique challenges managers face, and the critical role they play balancing landlords’ expectations with tenants’ needs.

Lee and Jasmine unveil the highs and lows of managing investment properties in today’s market. Jasmine shares the day-to-day challenges property managers face, from mediating disputes to navigating sensitive situations with both landlords and tenants. She explains how property managers juggle expectations, ensure legal compliance, and maintain strong communication while keeping investment goals front of mind.

Listeners will also gain clarity on the latest legislation changes affecting landlords and renters — including updates on pets in rentals, rent increases, tenant protections, and how new laws are shaping the responsibilities of owners. Jasmine offers practical advice for investors on how to choose the right tenants, understand the importance of thorough property maintenance, and build stronger long-term relationships with their managers.

Whether you’re a property investor looking to maximise your returns, a tenant curious about the other side of the rental process, or simply someone interested in the evolving landscape of real estate, this episode delivers honest insights, professional tips, and a deeper appreciation for the work that goes into successful property management.

***Disclaimer: The topics, conversation, opinions and discussion provided in this episode are general in nature and does not take into account your personal needs and requirements. As a listener you should not take or use the information discussed as financial advice. We always recommend that you engage in independent financial advice before making any finance decisions.

Lee Rosenfeld | Innovative Home Loans

⁠⁠https://www.innovativehomeloans.com.au/⁠

Jasmine Quirk | Mattblak Property

https://www.mattblakproperty.com.au/645641/jasmine-quirk