An Operator’s Guide to a Performance Culture

Dr James Chitwood is an Army Veteran, former university president, and sales operations expert who helps organizations build systems that drive measurable performance.

In this episode of The Independent Minds James Chitwood and host Michael Millward explore the role of leadership in organisations.

They discuss

• How leadership and employee development is different in the military and the civilian environments.
• The dynamic between leadership and management
• How training and development activities can be most effectively delivered,
• Learning organisations
• The T.R.A.C model which is described in Leadership is not Enough - Training - Recognition - Accountability - Communication
• The role of training departments in organisations of all kinds
• How the education system can help organisations create employees who on a lifelong learning journey.

James concludes by introducing Michael to Bruno Boddington Chitwood.

More information about James Chitwood and Michael Millward is available at abeceder.

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