When leaders neglect to delegate, chaos reigns.
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The Disrupters
With Liz Farr
For CPA Trendlines

Chase Damiano, founder of Human at Scale, says that operations are the missing piece for many firms. “It’s sort of this bridge or glue that allows a business and a team to function well together,” he tells Liz Farr in this episode of The Disrupters.

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“I see it as the intersection of people, process, technology and culture.” What that looks like in practice, he says, is a firm where the team is happy, clients are satisfied, work is delivered on time and at high quality, and the owner has the freedom to focus on strategy and growth and has the time to spend on non-work things like family.

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