We explore how AI can actually help partner programs today, where it still falls short, and what data foundations are needed to turn dashboards into decisions. Margaret Adam, Director Product & Partner Marketing at Channelscaler shares practical wins in co-sell matchmaking, MDF automation, and personalising enablement at scale while keeping trust central.

• AI use cases that already work in channel
• Data readiness and workflow standardisation
• PRM as the real-time window for partners
• Personalisation with next best actions
• Co-sell partner matching beyond certifications
• Attribution support in multi-partner deals
• Generative AI guardrails and brand context
• Balancing automation with human relationships
• Measuring ROI through time saved, engagement uplift, conversion gains
• Future interoperability across ecosystems

Channel Voices is currently sponsored by Meter.

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Subscribe to Channel Voices Scope, a monthly LinkedIn newsletter where we provide you with additional information accompanying the podcast. We hope you find this newsletter informative and useful for your career and organisation.

Visit www.ChannelVoices.com

Until next time 👋

We challenge the doom narrative that AI will replace channel managers and show how the role expands when automation takes the grunt work and humans focus on trust, coaching, and strategy. Practical examples walk through insights, personalisation, and predictive tools that make partnerships stronger.

• What AI automates across reporting and campaigns
• How insights flag risk and opportunity for partners
• Why relationships, empathy and negotiation remain decisive
• How leading vendors use hyper-personalisation and scoring
• The risk of delaying AI adoption in ecosystems
• A simple playbook to start and set guardrails

Your feedback, questions, and success stories help shape the next episodes, so feel free to drop us a line or share your ideas for what you want to hear next!

Channel Voices is currently sponsored by Meter.

To stay up to date follow us on LinkedIn.

Subscribe to Channel Voices Scope, a monthly LinkedIn newsletter where we provide you with additional information accompanying the podcast. We hope you find this newsletter informative and useful for your career and organisation.

Visit www.ChannelVoices.com

Until next time 👋

This episode of Channel Voices Podcast has been sponsored by Meter.

We explore how networking is shifting from hardware refreshes to daily value, why trust must be proven with evidence, and how partners can bridge from Capex to resilient recurring revenue without losing top‑line margin. Adam shares tactics for trials, enablement, roadmap transparency, and rules that reduce channel conflict.

• Defining partner value as daily outcomes, not one‑off sales
• Three partner mindsets: detractors, skeptics, early adopters
• 45‑day full stack trials as proof, SE support
• Upfront rebate bridging Capex to subscription margins
• Enablement path: lab installs, office kits, certification
• Transparent roadmap and faster feature delivery
• Co‑sell, services monetisation, certified installer network
• Going all‑in on channel and clear rules of engagement
• Talent shortage in networking and operational leverage
• Growth through repeatability over single deal maximisation

Channel Voices is currently sponsored by Meter.

To stay up to date follow us on LinkedIn.

Subscribe to Channel Voices Scope, a monthly LinkedIn newsletter where we provide you with additional information accompanying the podcast. We hope you find this newsletter informative and useful for your career and organisation.

Visit www.ChannelVoices.com

Until next time 👋