Beyond The Sketch Ep. 4 | Training Is Not A Department w/ Erika Duda
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Beyond The Sketch Ep. 4 | Training Is Not A Department w/ Erika Duda
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In this episode of Beyond The Sketch, Brittany Harris sits down with Erika Duda — CEO and Founder of InsureQuest — to unpack one of the most overlooked growth multipliers in the insurance world: training.
Erika challenges the old idea that “training” belongs in HR or onboarding. Instead, she shows how true organizational training is a mindset woven into every process, every interaction, and every leader’s responsibility. Together, they explore what happens when you stop treating training as a department and start treating it as a culture.
From developing high-performing adjusters to building scalable systems that save time, money, and energy — this conversation will make you rethink how growth actually happens inside an organization.
🎧 Tune in to learn how to turn every role, every mistake, and every day into an opportunity to train better and lead smarter.