Alaska Airlines, Atmos Rewards and Why Air Service Matters in Southeast Alaska
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Alaska Airlines, Atmos Rewards and Why Air Service Matters in Southeast Alaska
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On this episode of Capital Chat, Cliff Dumas talks with Scott Habberstadt, managing director of Alaska Airlines, about the airline’s deep connection to Juneau and Southeast Alaska. The conversation covers Alaska Airlines’ merger with Hawaiian Airlines, recent improvements to the airline’s app and web systems, the launch of the new Atmos rewards program, and what Club 49 members should know.
Scott also explains why air service in Southeast Alaska is about more than travel; it is about health care, commerce, school sports, family connections, and keeping communities linked together. Plus, they discuss Alaska Airlines’ busy summer schedule out of Juneau, new international service from Seattle, and why customer service remains one of the airline’s most important calling cards.