In this episode, Michael sits down with Christy Pretzinger, a 20-year business owner and content strategy expert for healthcare organizations, to explore her latest venture, the Better Leader Project. This initiative is designed to create intimate communities where Gen Z leaders can practice essential leadership skills. Christy emphasizes the value of authenticity, connection, and community in the workplace, noting that younger generations want to bring their whole selves to work. Michael echoes these insights by sharing how one of his most connected and collaborative teams thrived, even when they were one of the lowest-paid departments. Together, they discuss how organizations can prioritize meaningful communities that keep employees engaged and valued.

Michael reflects on reshaping team meetings to prioritize well-being and resource sharing. Christy explains her organization’s use of one-word check-ins and guided meditation to foster presence and connection. Both highlight how intentional check-ins can uncover challenges, support team members, and build stronger trust within the workplace.

The conversation explores how community and connection influence belonging and well-being at work. Michael and Christy examine how remote work has shifted dynamics since COVID-19, pointing out the need for leaders to be deliberate in fostering positive relationships. Michael discusses the balancing act of leading with both efficiency and kindness, while Christy highlights the importance of vulnerability and open dialogue to bridge misunderstandings. They acknowledge that leadership is complex, requiring constant feedback and learning.

Michael and Christy dive into the critical skill of emotional regulation. Michael stresses the difference between reacting and responding, while Christy highlights the power of pausing before speaking. They connect these practices to emotional intelligence and intentional decision-making, showing how leaders can better navigate workplace challenges.

The discussion shifts to building emotional quotient (EQ) and beyond EQ (BQ) skills. Christy explains that BQ involves conscious integrity—making choices aligned with values and avoiding impulsive reactions that could cause regret. Michael and Christy agree that these skills are universal and essential for personal and professional growth, with Michael reflecting on his own commitment to continuous learning.

To close, Michael and Christy share strategies for handling emotions in professional communications, from pausing before responding to leveraging AI tools to streamline decision-making. Christy shares her ongoing work in conflict resolution and leadership development through her website and LinkedIn, while Michael expresses gratitude for her contributions to creating healthier workplace cultures.

BIO

Christy Pretzinger transformed the landscape of healthcare content creation and, along the way, transformed what it’s like to work at a growing agency. As the owner and CEO of WG Content, Christy has established an industry-leading company that delivers superior content and strategy to healthcare brands nationwide. How did she do it? She intentionally focused on building the business based on kindness. And that approach has proven to be good for people and the bottom line.

Over time, Christy discovered her true calling: to create a workplace that nurtures personal and professional growth — and help other leaders do the same. She’s a popular guest speaker for events and podcasts, always ready to guide audiences on how to grow leaders and build inclusive workplaces.

She’s been featured on numerous podcasts, including From Founder to CEO, Her Million Dollar My$tery, Lead Like a Woman and Smart Business Revolution. See for yourself how Christy is reinventing how businesses evaluate effective leadership, how employees can contribute to success and how everyone can win — if you start with kindness.

Website: https://wgcontent.com/

LinkedIn: linkedin.com/in/christypretzinger